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How to Prevent Workplace Injuries and Foster a Safer Work Environment
Cameron Hawkins • June 28, 2024
workplace injury claim

There are many steps businesses can take to minimize the risk of workplace injuries and the worker’s comp claims that they cause. Workers’ comp claims in Georgia are no-fault claims, meaning workers don’t need to prove that a coworker or their employer’s negligence was the cause of their injuries.



The more restrictive compensation limits of workers’ comp insurance may make these claims seem less serious than traditional liability claims, but they can still be problematic. In addition to potentially leading to increased premiums on your workers’ comp coverage, workplace injuries often result in reduced productivity and lost time.


Injured employees also have some legal protections that prevent them from being terminated, even if they can’t work for an extended period while they recover. This often puts businesses in a difficult position where they either have to hire an extra person, find a temp worker to cover for the injured worker or simply adjust to having less manpower during the injured worker’s recovery.


None of these consequences are good, even if, from a cost and reputational standpoint, they may appear less severe than a lawsuit brought by a third party.


Steps Businesses Can Take to Reduce Workplace Injury Risks


Safety Training and Education

Safety training may vary drastically depending on the workplace. Office workers might not need to know any more than what to do if there is a fire. Some businesses with offices may also want to invest in ergonomic furniture and equipment to lower the frequency of repetitive strain injuries, but that’s about the extent of prevention.


Workers should be informed that they will only be covered if they suffer an injury while fulfilling their job duties. Injuries that happen when they’re not on the clock or doing their assigned tasks may not be covered, and activities that may cause injuries should be avoided. For example, office workers shouldn’t try to change out fluorescent tube lights in their office if it’s not in their job description. Any injuries sustained falling off their desk or chair might not be covered by workers’ comp.  

Safety training is much more important in industries where workers are around dangerous chemicals, machinery or equipment that can potentially result in injuries. These types of workplaces may require significant safety training and periodic refreshers. This type of training should be mandatory, and failure to adhere to safety regulations should result in disciplinary measures up to and including termination.


Equipment and Facility Maintenance

Although employers can’t always prevent every instance of an employee being careless, inattentive, lazy or irresponsible, they can at least control maintenance and repair consistency and quality. Keeping up with manufacturer-recommended maintenance schedules and addressing equipment wear or breakdowns as they occur can greatly reduce the risk of workplace injuries caused by faulty equipment.


The same vigilance should be applied to facilities, whether for handrails on stairs or walkways, break room furniture or overhead lighting. Damaged infrastructure or business property can represent a preventable accident waiting to happen. Pursuing a proactive approach to inspections and fixing problems as soon as they’re discovered or reported can help lower the risk of workplace injuries.


Safety Policies and Enforcement

Dangerous workplaces benefit from strict safety policies and aggressive enforcement of those policies. Policies might include always requiring workers on any construction site to wear a hard hat and disciplining workers who fail to wear proper safety gear or follow company-mandated safety practices. It’s much better to be viewed as a stickler for rules or a heavy-handed disciplinarian than to have to deal with injured workers, lost productivity and workers’ comp claims.


Incident Reporting and Investigation

In some workplaces, no amount of caution or rules will prevent every potential injury event. Some will still inevitably occur. It’s important that a clear system of reporting be in place for both actual accidents and “near-misses” – or scenarios where a worker barely avoided suffering a serious injury. Identifying and addressing the root cause of these incidents is one of the most reliable ways to prevent them from occurring in the future.


Proper Staffing and Workloads

Exhausted workers and those facing tight quotas or deadlines are more likely to make mistakes or cut corners to meet performance expectations. It’s easy for managers and business owners to get tunnel vision when seeking to fulfill contracts or complete jobs on time, but the cost of injuries can far exceed the profitability of rushed work.


Business owners should carefully observe the condition of employees, as well as the quality and speed of work. It’s nearly always better for a business’s bottom line to adjust staffing and workloads rather than risk the consequences of injuries.


Reviewing Workers’ Comp Policies

A business’s workers’ comp policy is vitally important to its ability to weather workplace injuries when they occur. Businesses should review and understand their policy to ensure they are adequately covered and their internal policies adhere to the requirements of their insurer.


Are You Dealing With a Workplace Injury Claim?

The Law Office of Cameron Hawkins has represented injured workers in workers’ comp claim disputes as well as employers and insurance companies. Our team understands the perspectives of all the parties involved and can provide knowledgeable representation and valuable perspective. Call us at 678-921-4225 for a free case evaluation. 

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Employee negligence can have significant consequences for businesses, potentially resulting in costly claims, damage to reputation and operational setbacks. Fortunately, there are effective approaches to discourage employee negligence and handle claims if they do arise.  Employee Negligence and Its Impact on Business Liability Employee negligence occurs when an employee fails to perform their duties with reasonable care, resulting in harm or loss. Examples can range from minor oversights, like forgetting to secure sensitive documents, to severe incidents, such as driving a fleet vehicle while intoxicated or ignoring safety protocols. The implications of employee negligence may include: Financial Loss : Claims stemming from employee negligence can lead to costly legal battles, payouts and increasing insurance premiums. Reputation Damage : High-profile negligence cases can harm a company's public image, leading to a loss of trust among customers, partners and potential hires. Clients or vendors may hesitate to engage with a company perceived as having poor standards or safety protocols. Operational Disruptions : The fallout from a negligence claim can disrupt daily operations, particularly if investigations or legal proceedings demand substantial time and resources from company leaders. Increased Regulatory Scrutiny : Depending on the industry, negligence can invite additional oversight from regulatory bodies, resulting in audits, fines or mandatory corrective actions. Strategies for Preventing Employee Negligence Preventing employee negligence is one of the best ways to defend your business against liability claims. Companies can adopt a proactive approach by implementing policies, training and monitoring mechanisms. Comprehensive Training Programs Employees should undergo regular training that covers core responsibilities, industry regulations and specific job functions. Training should also address general areas like workplace safety, cybersecurity and customer service. In fields with strict safety protocols, like healthcare or construction, scenario-based training is particularly valuable. Clear Policies and Procedures Establishing clear, accessible policies is crucial to setting standards for employee behavior. These documents should outline expected practices, potential consequences for negligence and steps employees can take to prevent errors. Implementing clear procedures not only improves adherence but also provides a reference for employees who might be unsure of the correct action to take in a particular situation. Use of Technology for Monitoring and Accountability Modern technology can play a valuable role in reducing negligence, especially in industries with high-risk activities. Some examples include: Security Monitoring Software : These tools track data access and ensure that employees do not share or mishandle sensitive information. In industries like finance or healthcare, these tools are essential for maintaining compliance and accountability. Automated Task Trackers : For industries with repetitive or procedural work, task trackers can help employees follow through on each required step. These systems improve productivity and reduce the chances of missing critical steps. Establishing a Culture of Responsibility and Accountability Creating a culture where employees feel responsible for their actions and comfortable reporting mistakes encourages vigilance and corrective action. This can be achieved through: Open Communication : Encourage employees to voice concerns and share suggestions for improving workflows. Rewarding Safety-Conscious Behavior : Recognize employees who demonstrate responsibility and attentiveness to reinforce a safety-conscious work environment. Managing Claims Resulting From Employee Negligence Despite preventative measures, claims may arise due to employee negligence. Effectively managing these claims is essential to protect your company from potential damage. Below are some steps for handling claims due to employee negligence. Investigate the Incident Thoroughly An in-depth investigation is crucial for determining the cause of an incident and assessing the validity of the claim. Collect all relevant documentation, including any witness statements, video footage or internal records, to understand what led to the incident. This investigation not only provides clarity but also demonstrates that your company takes such incidents seriously. Notify Insurance Providers Promptly Contact your insurance provider as soon as a claim arises. Timely notification ensures that claims are managed within policy guidelines and increases the likelihood that legal fees and settlements will be covered. Insurance providers can also guide you through the claims process, offering additional support for your response strategy. Develop a Communication Strategy Maintain transparent communication with affected parties, including the claimant, employees involved and any stakeholders. Avoid admitting liability prematurely, as this can weaken your position in negotiations or court. Instead, convey that the incident is under investigation and assure all parties of your commitment to rectifying the issue. Seek Legal Guidance Legal support is critical to managing claims effectively. An experienced attorney can assess the claim, advise on liability issues and represent your company in negotiations or court. An experienced business liability defense lawyer can also help identify and develop potential defenses. Document and Improve Procedures After resolving a negligence claim, review and improve any relevant policies, procedures or training programs to prevent future occurrences. Identifying gaps and making changes not only enhances safety but also reduces the likelihood of future claims. Additionally, demonstrating a commitment to improvement can favorably impact settlements, insurance renewals and regulatory reviews. Contact Our Skilled Atlanta Business Liability Litigation Attorneys Today If your business is facing claims due to employee negligence, The Law Office of Cameron Hawkins is here to help. With extensive experience defending companies against negligence claims, our team will work diligently to protect your business’s financial interests and reputation. Contact us today for a consultation or give us a call at (678) 921-4225.
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